Frequently asked questions

FAQ

Clear, concise answers to what matters before your first cruise.

No. You book at the cruise line’s price and receive help choosing the ship, itinerary and cabin.
Requirements depend on the itinerary, ports and each traveller’s nationality. Before booking, we confirm whether you need an identity card, passport or visa.
It depends on the cruise line and fare. Your proposal clearly shows which charges are already included.
Always follow the time announced on board. It is sensible to return to the port 30–60 minutes before departure.
Yes, but the specific ship matters. We choose clubs, activities and cabins suited to the children’s ages.